By Tim on Monday, October 27, 2003 - 03:31 am:
If we create a sequence in ChemStation on one of our clients and run it, the first injection acquires with no problems and generates results. However, for all subsequent injections, even though they run for the correct length of time, do not generate any results. Examination of the logbook for the runs/sequence shows that no signal file could be found for these runs.
Has anyone else seen this (we have ChemStation A.09.01/ChemStore B.02.01 with Security Pack in Client Server config, but only one client is being affected). I have contacted Agilent, but they haven't been able to replicate the problem. IQ runs OK, so it doesn't appear to be corruption of the software.
By Anonymous on Monday, October 27, 2003 - 05:44 am:
Probably you are not using the same acquisition method for the rest of runs, can you check that?
By Lime on Monday, October 27, 2003 - 07:20 am:
IT can be a silly advice but did you check your disk capacity ?? Also you may check data file name from the sequence parameters window.
By readski on Friday, October 31, 2003 - 10:45 am:
Which file is being saved? Is it the first or the last?
By Tim on Monday, November 3, 2003 - 06:05 am:
Method is specified in sequence, so method loaded each time.
Disk space is fine - about 6GB free. Data file name is prefix/counter, using same convention as other clients which work OK.
It's the first run that is being saved. All other runs create a data file directory, but there is no signal file in it.
Also nothing is being transferred to ChemStore after the first run because of this, so can't get anything back from there except the first run.
By Joe Weitzel on Monday, November 3, 2003 - 10:53 am:
Please contact me at 302-633-8161. With additional information, I'm sure that we can solve this issue.
By cdcl3 on Wednesday, November 12, 2003 - 10:32 am:
Did you erase the old file before restarting the sequence?
Do you create a ChemStore report at the same time?
We got a similary problem. The creation of report in ChemStore froze the station and we lost all injections except the first one.
By Anonymous on Thursday, November 13, 2003 - 03:51 am:
This is a common problem in chemstation . This is due to non-transfer of raw data to chemstore. software glitch. shut down the PC and redo.
By Anonymous on Friday, November 14, 2003 - 03:47 am:
Check The status of Chemstore ODBC spooler. Has it become yellow?(some has paused it)You may need to resum same.
By henrik Vogelius on Wednesday, May 19, 2004 - 10:30 am:
maybe you need a UPS for the computer
By Anonymous on Thursday, May 20, 2004 - 01:27 am:
We have had the same kind of problem. In a Sequuence we have lost two chromatograms that have been injected (due to vial sept shows an injection), but chemstation and chemstore doesn't have the run and then other samples change the name because they are injected in sequence.